Refund Policy - Fantasy Island Sim: Fun Forest Fan Site

1. Policy Summary

The Fantasy Island Sim: Fun Forest fan site is free to use. This policy applies only if we offer paid supporter perks, digital downloads, or community merchandise.

2. Eligibility Window

Refund requests must be submitted within 7 days of purchase, unless a different timeframe is stated at checkout.

3. Supporter Donations

Voluntary donations or tips are non-refundable once processed, as they support ongoing community operations.

4. Digital Content

Digital items such as wallpapers, guides, or downloads are non-refundable once accessed or delivered.

5. Incorrect Charges

If you believe you were charged in error, contact us and we will investigate and correct verified billing mistakes.

6. Subscription Cancellations

If we offer recurring supporter subscriptions, you may cancel at any time. Access continues until the end of the billing period.

7. Event Tickets or Merchandise

For community events or physical merchandise, refund eligibility depends on the terms listed at purchase and may include restocking or shipping fees.

8. Third-Party Stores

Purchases made through third-party platforms are subject to their refund policies. We cannot process refunds for transactions handled elsewhere.

9. Chargebacks

Please contact us before filing a chargeback so we can resolve the issue. Unresolved chargebacks may result in account restrictions.

10. Processing Times

Approved refunds are issued to the original payment method and may take 5 to 10 business days to appear, depending on your bank.

11. Partial Refunds

Partial refunds may be offered when only a portion of a paid item or service was not delivered as described.

12. Promotions and Coupons

Promotional discounts and coupons have no cash value and are not refundable once applied.

13. Taxes and Fees

Any applicable taxes or platform fees are generally non-refundable unless required by law or the payment processor.

14. Abuse Prevention

We may refuse refund requests that appear abusive, fraudulent, or inconsistent with this policy.

15. Policy Changes

We may update this policy from time to time. The version posted on our website is the current version.

16. Contact Us

For refund questions, contact the Fantasy Island Sim: Fun Forest fan site using the details on this website.